Referrals to Priority can be made by doctor, family members, friends, or the individual in need of services. Priority Home Health staff will work with benefit providers, hospital discharge planners, family and patients to arrange family-centered home health care services individualized to meet the patient’s specific needs.
Our goal is to visit your home within 48 hours of receiving the doctor’s order or your request for services. We never put you on a waiting list. When you call our office, you will speak with an office administrator to discuss the services you need, your schedule, if you have any preferences in your caregiver, and your insurance information or private pay.
During the initial visit in your home with a Register Nurse (RN), he or she will talk with you about your rights, treatment plan, what to do in case of an emergency, and answer any questions you may have. Once all of the paperwork is filled out, together we will discuss a schedule and then set up a time for a nurse or home health aide to meet you and receive training in the home. Once you are comfortable with an employee, they can begin working in your home. If there is ever a problem, please don’t hesitate to call us at 561-766-1954 and we will do everything we can to make it right.